Originally developed by Motorola, Inc. and Allied Signal and adopted by General Electric Co. in 1995, thousands of firms now use half a dozen sigma methodologies. Six-sigma is simply a data- driven approach for eliminating defects from any sour. Discuss.
The recital of Six-SigmaThe roots of Six Sigma as a measurement measuring rod go back to Carl Frederick Gauss (1777-1885) who introduced the concept of normal curve. As tale would seem to have it, the beginnings of Six Sigma acceptedly come from 1979 when an exasperated Motorola executive named Art Sundry said, at a meeting, ?The real problem at Motorola is that our tint stinks!? . Apparently, this statement led to serial of activities that in turn led to the discovery of the crucial correlation between senior high schooler quality and displace development bell in manufacturing products of all kinds. The problem was that quality initiatives simply cost too much money. What Motorola realized is that if these initiatives were done right, improving quality would actually reduce costs. Motorola decided to take the approach that high quality products should actually cost less to produce and levelheaded that the highest quality producer should be the lowest cost producer.
What is Six-SigmaSix-Sigma is a heed philosophy developed by Motorola that emphasizes setting passing high objectives, collecting data, and analysing results to a fine degree as a way to reduce defects in products and services. Six-Sigma is a customer based approach realising that defects are expensive.
Fewer defects means lower costs because if a customers experiences a defective product he will go trough a long process in order to get a refund or a replacement and because of this the customer will not be loyal to the companies products; through re-search we know that a dissatisfied customer will tell from 10 to 13 people closely his bad experience,
This is an informative packet about six-sigma, a management philosophy developed by Motorola. Well written, clarifying. Thanks!
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