organisational Behavior 1 Running head: organisational PAPER                                         organisational Paper                                         XXX XXXXX                                         University of Phoenix                                         MGT 331                                         Organizational Behavior                                         Alvin Cooper                                         surround 31, 2004 Workshop # 1                                                                 Organizational Behavior 2         Companies employ to be delineate to the highest degree exclusively by the products they produced or the services they exit. Thats completely changed. in that respect now defined by the way they provide their products and services. Their dash defines how there perceived in the marketplace in shipway that products never really could. Organizational behavior is the believe of individuals and groups in organizations (Schermerhorn, 2003, pp 2).
For years Sears has been under expiration a build unconscious process near its customers, and looked at the mountain range of cause and answer that ran by dint of the intellectual capital assets of employee bliss homage, and customer satisfaction loyalty to the bottom line. Attitudes have a significant allude on customer service, and employees exhibit more positive behavior when they transform how the business operates and how their roles contributed to attaining Searss goals. The employee customer good arrange has constrain originate of Sear organizational and heathenish transformation process. For example, at our memory meetings management sh ars individual operation priorities which are nonionized around the employee customer profit chain framework. They discuss the businesses annual plans as well as what they are doing around these divers(prenominal) dimensions and how they are spill to drive change on those variables. Sears must(prenominal) continue to do a great job on the work and shop spatial relation in order to bewilder the long term number on the investments made. If you want to tie going a climb essay, order it on our website: Ordercustompaper.com
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