Semester 1 2011 Lithan Hall Singapore
Presentation (30% of assessment) &
lilliputian Paper (25% of assessment)
This assignment should be done in groups of no more than 2 students. You must select a client relationship management systems topic in conjunction with your store leader. The topic chosen will form the basis of a professionally written paper and presentation. Students can select topics found on their own understanding and investigations of the different types of CRM systems or applications across different industry settings. The scope of the CRM topic can be relatively narrow or broad.
Some suggested, but not definitive topics might include the following:
|Business look for CRM systems adoption |Strategic value of CRM systems |
|How CRM creates value for customers |Cloud computing and CRM systems |
|Managing networks for CRM performance |Using CRM to managing supplier relationships |
|Data mining CRM | net Services and CRM |
|IT requirements for CRM |The CRM Interaction centre |
|CRM outsourcing |CRM Marketing automation |
|CRM applications for depleted business |CRM and Service delivery |
|CRM systems in banking |CRM systems implementation |
| alert CRM applications |CRM systems in retail...If you want to get a full essay, rate it on our website: Ordercustompaper.com
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