Chat
Disconnect
Status: Connected
Chad (ID: JXT) (Listening)
Roger S (ID: R0Z): Hi, my name is Roger S (ID: R0Z). How whitethorn I help you?
Reyna Nunes: Hello Roger
Reyna Nunes: Im trying to miscellanea which tvs are connected to the DVR receiver at home.
Reyna Nunes: Is there anyway a technician fag be scheduled to come over and change that for me?
Roger S (ID: R0Z): Hello Reyna.
Roger S (ID: R0Z): I will be happy to assist you with your request.
Roger S (ID: R0Z): For protective cover purposes, would you please ascertain the 4 digit security measure Code on the greenback?
Reyna Nunes: 1876
Roger S (ID: R0Z): Its not matching with the security code.
Roger S (ID: R0Z): You pass hint on the account for security code as birthday.
Reyna Nunes: Birthday?
Reyna Nunes: 1817?
Roger S (ID: R0Z): Its not matching Reyna.
Roger S (ID: R0Z): For security purposes, would you please aver the last four digits of the Social Security Number on the account?
Reyna Nunes: Perhaps 1964
Reyna Nunes: My SSN is 1876 so I have no idea why it wouldnt turn.
Roger S (ID: R0Z): I am sorry, SSN is not matching.
Roger S (ID: R0Z): For security purposes, would you please verify your receiver number? The receiver number can be located by pressing menu twice on the remote.
It will be listed at the top of screen as Receiver CA ID.
Reyna Nunes: R0078023467
Reyna Nunes: That is the number on my screen when I seduce an error.
Roger S (ID: R0Z): Thank you.
Roger S (ID: R0Z): I can schedule technician appointment, You will charge $50 for the work arrangement and $15 for technician visit. Is it alright for you?
Reyna Nunes: What is the work ordeR?
Roger S (ID: R0Z): Its the work done by the technician.
Reyna Nunes: Is there a way I can do this from home then?
Roger S (ID: R0Z): Would you standardised to schedule a technician visit?
Roger S (ID: R0Z): You can gather nearest local retailer too.
Reyna Nunes: Okay, another question in the first place I schedule a visit.
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